Repetitive Human Errors

Repetitive Human Errors

This course discusses the steps to take when observing repetitive human errors. - Prerequisites: Introduction to The Just Culture Algorithm™

About this course

The Repetitive Human Errors course discusses the various ways to address repetitive human errors and how to differentiate between the natural rate and the behavioral choices resulting in human error. Special attention is given to performance shaping factors and employee choices.

Curriculum

  • Introduction to Repetitive Human Errors
  • Natural Rate of Human Errors
  • Are There Behavioral Choices That Are Causing the Repetitive Human Errors?
  • Will Employee Make Better Choices?
  • Are There System Performance Shaping Factors?
  • Are There Personal Performance Shaping Factors?
  • Will Employee Address Personal Performance Shaping Factors?
  • Example of Repetitive Human Errors

About this course

The Repetitive Human Errors course discusses the various ways to address repetitive human errors and how to differentiate between the natural rate and the behavioral choices resulting in human error. Special attention is given to performance shaping factors and employee choices.

Curriculum

  • Introduction to Repetitive Human Errors
  • Natural Rate of Human Errors
  • Are There Behavioral Choices That Are Causing the Repetitive Human Errors?
  • Will Employee Make Better Choices?
  • Are There System Performance Shaping Factors?
  • Are There Personal Performance Shaping Factors?
  • Will Employee Address Personal Performance Shaping Factors?
  • Example of Repetitive Human Errors